Frequently asked questions
Frequently asked questions Quick. Clear. Easy to apply.
Common questions about TekShot OS, answered briefly and clearly. If you cannot find your answer, contact us for support.
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TekShot OS is an AI platform that helps businesses with marketing, content, monitoring, analysis and operations. It brings together five AI assistants - TekShot Vision, TekShot POS, Studio AI, Insight AI and Central AI - on a single system.
Store owners, chain managers, marketing teams and operations staff in F&B, retail, factories, construction sites, schools and more. Each role gets its own screens and permissions.
Go to the free trial page and fill in your details. Signing up takes 2 minutes and the system is ready as soon as you confirm your email; a TekShot AI advisor will then help you set up.
Free trial
Yes. The Khác Biệt plan is built for chains and franchises, from VND 799,000/month. It is priced by active outlets, chain rights, fan pages and cameras under a scope of work, and does not include an unlimited number of stores by default.
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No. TekShot OS runs in the web browser on computers and tablets, and the mobile app keeps managers up to date on the go. Our team connects your cameras and POS devices.
Yes. The main features work on the phone, with notifications for camera alerts, orders and tasks waiting for approval.
Yes. Start free with Khởi Đầu (essential POS and reports within quota), then move to Thấu Hiểu at VND 199,000 or Giá Trị at VND 399,000 per location per month as you grow.
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Data is encrypted in transit with SSL/TLS 256-bit, access is granted by role and backups run automatically. We follow Decree 13/2023/ND-CP on personal data protection.
Security & privacy
Yes. Reports can be exported to PDF or Excel at any time, keeping the charts ready to present or archive.
The free trial lasts 7 days and gives you the full platform. No credit card, no commitment, and our experts support you throughout the trial.
Start your 7-day free trial
Khởi Đầu is free; Thấu Hiểu is VND 199,000 and Giá Trị VND 399,000 per location per month; Khác Biệt for chains starts from VND 799,000/month. The standalone Communication + Analytics package is VND 399,000/month (minimum 6 months). Reference prices before tax and hardware.
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Yes. Prepay 6 months to save 4%, or 12 months to save 10%, on eligible subscription fees. Discounts do not stack and no free months are added.
Yes. You can move to a higher plan or add outlets and options whenever you need; our team will adjust your subscription. Signed prices and rights hold until the end of the current term.
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Yes. Prices are quoted excluding VAT, and a VAT invoice is issued for every payment.
Yes. TekShot OS belongs to the same ecosystem as ERPCons, FoodTek, BakeTek and BuildTek, so project, staff and cost data can be shared between them.
The ecosystem
Connect each channel with its admin account and TekShot OS will bring them onto one screen. The Communication + Analytics package covers 5 fan pages in one workspace.
Integration & data
Yes. Tell us which accounting, inventory or internal systems you use and our team will scope the connection with you.
Request a consultation
Call the hotline 0835.53.22.33, email contact@tekshot.vn or message us on Zalo, Monday to Saturday, 08:30–17:30.
Contact & support
Usually 1–7 days, depending on the number of branches and devices to connect (cameras, POS). The TekShot AI team helps with configuration and training.
Our office is at 226 Le Trong Tan, Phuong Liet Ward, Hanoi. TekShot AI works alongside ERPCons, FoodTek, BakeTek and BuildTek in one ecosystem.
About TekShot AI
Yes. We are always looking for implementation partners and resellers in every province.
Careers & partnerships
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Could not find your answer?
The TekShot AI team is ready to help via hotline 0835.53.22.33, email contact@tekshot.vn or Zalo (Monday to Saturday, 08:30–17:30).
Ready to turn data into action?
Try TekShot OS free for 7 days with all 5 AI assistants. No credit card required, deployment support within 1–7 days.