Resources & support

Resources & Support Learn fast. Use easily. We are always here.

Explore guides, videos, frequently asked questions and support channels to get the most out of TekShot OS. Whether you are just starting or a long-time user, we are ready to help.

Video guidesStep by step
Detailed guidesHelp center, sample reports
Frequently asked questionsQuick, clear answers
Support Monday to SaturdayHotline, email, Zalo
A TekShot AI team member working on a laptop with an assistant robot, surrounded by guides, FAQs and practical tips

Frequently asked questions

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Yes. Start free with Khởi Đầu (essential POS and reports within quota), then move to Thấu Hiểu at VND 199,000 or Giá Trị at VND 399,000 per location per month as you grow.

Yes. The free trial lasts 7 days, needs no credit card and our experts support you throughout. Start your 7-day free trial

Data is encrypted in transit with SSL/TLS 256-bit, access is granted by role and backups run automatically. Security & privacy

Yes. Prepay 6 months to save 4%, or 12 months to save 10%, on eligible subscription fees. Discounts do not stack and no free months are added. See pricing

Call the hotline 0835.53.22.33, email contact@tekshot.vn or message us on Zalo, Monday to Saturday, 08:30–17:30.
Support & community

Support channels

Choose the channel that suits you best - we reply quickly during working hours.

Ready to turn data into action?

Try TekShot OS free for 7 days with all 5 AI assistants. No credit card required, deployment support within 1–7 days.